Privacy Policy
This privacy statement describes how Techcole uses the personal information you provide on our website: www.techcole.com It also describes the choices available to you regarding our use of your personal information and how you can access and update this information..
Validity of Refund
- We collect the following personal information from you
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as credit card number, and billing address
- Preferences Information such as product wish lists, order history, marketing preferences
- We also collect the following information from you
- Information about your business such as company name, company size, business type
- As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
- For video animation packages no refund request will be entertained after the design of the storyboard.
- All refund requests should be communicated to the support department. Techcole, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case-to-case basis.
- Fulfill your order
- Send you an order confirmation
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Respond to customer service requests
- Administer your account
- Send you a catalog
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@techcole.com.
The account will be de-activated if a customer is non-responsive for more than 15 days and activation fee would be applied to proceed further.
Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if Deer and Rabbit is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.
Third Party E-Commerce Solutions Provider
Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
Web beacons
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
Our Web pages may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.
We use a third party to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.
Security
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@techcole.com
In order to make a purchase from us, you must use our shopping cart provider to finalize and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.
Additional Policy Information
Our website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc.). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at info@techcole.com
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
SMS Terms & Conditions
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document.
1- SMS Consent Communication:
- The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- If you have consented to receive text messages from Techcole, you may receive messages related to the following (provide specific examples): Appointment reminders Follow-up messages Billing inquiries Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}. Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."
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Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status." - Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- You may opt-in to receive SMS messages from Techcole in the following ways (This is an example. Please include the method used.) Verbally, during a conversation By submitting an online form By filling out a paper form
- You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 760 280 5517
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages. Message frequency may vary